Returns & Exchanges
At Cosi Home, we want you to love your space; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. Please ensure that all home goods are returned in their original packaging and in unused condition.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the items in their original box, ensuring all protective padding is included to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
